ΕΛΛΗΝΙΚΑ ΠΡΟΙΟΝΤΑ
Privacy policy
Who we are
The page address is: https://grecolatinashop.com
Comments
When visitors leave comments on the site, we collect the data shown in the comments form as well as the visitor's IP address and browser user string to help detect spam.
An anonymized string created from your email address (also called a “hash”) may be provided to the Gravatar service to see if you are using it. The Gravatar service's privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is publicly visible within the context of your comment.
Multimedia
If you upload images to the site, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from images on the site.
Cookies
If you leave a comment on our site, you can choose to save your name, email address and website in cookies. These are for your convenience, so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and log in to the site, we will create a temporary cookie to determine whether your browser accepts cookies. The cookie does not contain any personal information and will be deleted when you close your browser.
When you log in, we will also create various cookies to save your login information and screen options. Login cookies last for two days and screen options cookies last for one year. If you select “Remember me”, your login will remain for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and track your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you have requested a password reset, your IP address will be included in the reset email.
How long do we keep your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can automatically recognize and approve subsequent comments, rather than keeping them in a moderation queue.
For users who register on our site, we also store the personal data they enter in their user profile. All users can see, edit or delete their personal data at any time (except for being able to change their username). The administrators of this site may also see and edit this information.
What rights do you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete the personal data we hold about you. This does not include data that we are required to keep for administrative, legal or security reasons.
Where your data is sent
Guest comments may be screened through an automated spam system.
GENERAL TERMS OF USE
General Terms of Use
This text includes the general terms of use of our online store (hereinafter referred to as the “Store”). Use of the Store implies full acceptance of the following terms.
1. General Information
The Store is managed by the company Greco latina EE, headquartered at 116 Ilioupoleos, Daphne, Attica GREECE, VAT number 802757610, and contact details grecolatinashop@gmail.com Tel. 2112184812
2. Products & Information
All products available through the Store are in accordance with their manufacturers’ specifications. The information, descriptions and photographs are as accurate as possible, however, there may be typographical or technical errors.
3. Payment Methods
Available payment methods include:
Credit/Debit card
Bank deposit
Cash on delivery
4. Shipping & Delivery
Orders are shipped within 2 business days via partner courier companies. Shipping costs vary depending on the recipient's location and are indicated before the order is completed.
5. Returns Policy
The customer has the right to withdraw within 14 days of receiving the product, provided that the product is unused, in its original packaging. In the event of a defective product, replacement or refund is made upon agreement.
6. Privacy Policy
The Store is committed to protecting the personal data of users, in accordance with the General Data Protection Regulation (GDPR). Data is collected exclusively for the execution of orders and is not disclosed to third parties without the customer's consent.
7. Limitation of Liability
The Store is not responsible for delays or inability to execute an order due to force majeure (e.g. natural disasters, strikes, technical problems).
8. Transaction Security
The Store ensures the protection of electronic transactions through modern encryption protocols (SSL). All payments made via credit/debit cards are processed by secure banking systems, ensuring the absolute protection of customer data. The Store does not store credit card information, while implementing strict security measures to prevent unauthorized access.
9. Amendment of Terms
The Store reserves the right to amend these terms at any time. Changes come into effect from the moment they are published in the Store.
10. Contact
For any questions or information, users can contact the Store via email at grecolatinashop@gmail.com or by phone at 2112184812
The use of the Store implies acceptance of the above terms.
CANCELLATION AND RETURN POLICY
1. Order Cancellation
The customer may cancel their order before it is shipped, by contacting customer service directly at grecolatinashop@gmail.com / 2112184812 If the order has already been shipped, cancellation is not possible and the return procedure applies.
2. Right of Withdrawal
According to applicable law, the customer has the right to withdraw from the purchase within 14 days of receipt of the product, without requiring justification. To exercise the right of withdrawal, they must contact the Store via email or phone and return the product in its original condition.
3. Product Return Terms
For a return to be accepted:
The product must be unused and in its original packaging.
The security tape must not have been removed (where present).
The product must be accompanied by the proof of purchase.
4. Return Procedure
The return can be made via courier at the customer's expense, unless the return is due to a wrong shipment or a defective product, in which case the costs are covered by the Store.
5. Refund
After receiving and checking the product, the refund will be made within 10 working days with the same payment method used during the purchase.
For any clarification, you can contact the Store at grecolatinashop@gmail.com / 2112184812
